Poppy AI Privacy Policy
This Privacy Policy describes the policies of:
  • Company: GetPoppy AI Corp
  • Address: 28 Geary Street Ste 650 Suite 217, CA, 94108, United States of America (the),
on the collection, use and disclosure of your information that we collect when you use our website ( https://getpoppy.ai ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective immediately when the revised Policy is posted in the Service and your continued access or use of the Service will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect
  • Name
  • Email
  • Phone Number
  • Payment Information
How We Use Your Information
We will use the information that we collect about you to deliver, maintin and enhance our services and for the following purposes: personalizing your experience within our applicatiopn, marketing and/or promotional, creating user account, testimonials, customer feedback collection, enforce T&C, processing payment, support, administration info, targeted advertising, manage customer order, site protection, dispute resolution, manage user account, analyzing usage patterns to improve our product, segmenting audiences for various communications, sending you information related to our products and services, developing new features and services based on user behavior and preferences, using data for internal intelligence purposes, communications
We do not sell your personal information. Only scenarios where we may share data with trusted third-party providers are the following: law enforcement, in case of business mergers and acquisitions, service providers that help us deliver our services, with user's consent, data ownership.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
Third-Party Services
We may use third-party service providers to manage and deliver our communications. These providers are bound by confidentiality agreements and are not permitted to use your information for other purposes
Retention Of Your Information
We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Our staff and contractors may access user data for purposes including but not limited to troubleshooting, technical support, product improvement, and business analytics.
Your Rights
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at the email address provided. We will respond to your request in accordance with applicable law.
Communications
We may send text or email messages about product updates, special offers, and additional services. Standard message and data rates may apply based on your mobile carrier plan. Message frequency varies based on your account activity and engagement. You can opt out at any time by replying "STOP" to any message or by contacting us at the email address provided.
We process and store records of your communication preferences to honor your choices. You may opt-out of direct marketing communications by using the unsubscribe button included in our emails. You may opt out of the profiling we carry out for marketing purposes by writing to us at the email address provided.
Opting out of these use cases does not opt you out of essential service communications.
Note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Security
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Grievance & Data Protection Officer
If you have any queries or concerns about the processing of your information that is available with us, you may email us at the email address provided. We will address your concerns in accordance with applicable law.